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Frequently Asked Questions

  • Information on guest room facilities

    All digital TV digital HD compliant digital HDTV compatible terrestrial digital broadcasting, terrestrial digital broadcasting, BS broadcastContinue reading
  • About pick-up service

    【Hours of operation】
    7:00 to 11:00 am,15:00 to 23:20 pm
    ※The afternoon transfer service is closed on Sundays.
    ※Pickup service may be canceleContinue reading
  • About parking lot

    Four planned parking lots free to enter and leave are available within one minute on foot.
    You can use regular cars at 1,000 yen per day (exContinue reading
  • Is there a drink in the refrigerator in the guest room?

    The refrigerator is empty.There is a drink vending machine on the first floor, so please use it.We sell mineral water, juice, beer, etc.
  • Is the toilet separate from the bath?

    Because all rooms are unit bus, it is a bathtub / toilet integrated type.
  • Is there a vending machine for drinks?

    Vending machines for juice · alcoholic beverages and cup noodles are on the vending machine corner on the 1st floor.
  • Can I connect the Internet?

    All of our rooms are equipped with a high speed internet connection environment so you can use it free of charge during your stay with high Continue reading
  • Where is the nearest station?

    12 minutes walk from JR Nagoya Station
    2 minutes on foot from Kintetsu Komeno Station
  • Can I connect the Internet?

    All of our rooms are equipped with a high speed internet connection environment so you can use it free of charge during your stay with high Continue reading
  • Can I leave my luggage at the front desk?

    Luggage can be stored at the front desk even before check-in or after check-out.It is very convenient when going shopping and sightseeing.
    PContinue reading
  • What kind of rental items are there?

    We have a set of irons at the front desk, humidifier, electric stand, blanket, nail clipper free rental.
  • What time is check-in and check-out?

    Check in is at 15, check out is at 11 am the next morning.
  • Is there a curfew?

    There is no curfew.The front desk and main entrance are open 24 hours.
    Please leave the room key if you are going out.
  • Do you have a laundromat?

    In the Hotel's facilities, there is a washing machine and a dryer dedicated to guests.You can use it free of charge for 24 hours.Detergent iContinue reading

Reserve·Contact us

Please feel free to contact us if you have any questions.